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Effective Date: April 2, 2025

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Umrah Forward ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website [umrahforward.com] (the "Site") or interact with us in other ways. By accessing or using our services, you agree to the terms of this Privacy Policy.

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Information We Collect

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We collect personal information to provide and improve our services. The types of personal information we collect include:

• Contact Information: Name, email address, phone number, shipping and billing addresses.

• Order Information: Details of donations or products purchased, order dates, and payment information.

• Account Information: Username, password, and other credentials used to access your account.

• Interaction Information: Items viewed, added to your cart, or forms you submit.

• Customer Support Information: Communications with us, including inquiries and feedback.

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How We Collect Information

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We collect information in the following ways:

• Directly from You: When you donate, place an order, create an account, subscribe to our newsletter, or contact customer support.

• Automatically: Through cookies and similar technologies when you interact with our Site. This includes information about your device, browser, IP address, and browsing behavior.

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Use of Your Information

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We use your personal information to:

• Process and fulfill your donations or orders.

• Communicate with you about your orders, donations, and inquiries.

• Send promotional materials and updates (with your consent).

• Improve our website, campaigns, and user experience.

• Detect and prevent fraud or unauthorized activities.

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Sharing Your Information

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We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, order fulfillment, shipping, and marketing.

• Legal Obligations: When required by law or to protect our rights, safety, or users.

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Data Retention

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We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

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Your Rights

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Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Object to or restrict processing of your data.

• Withdraw consent for data processing.

To exercise these rights, please contact us at salam@umrahforward.com.

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Cookies and Tracking Technologies

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We use cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our Site may not function properly without cookies.​

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Third-Party Links

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Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

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Children's Privacy

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Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

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Changes to This Privacy Policy

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We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our Site with an updated effective date.

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Contact Us

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: salam@umrahforward.com

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Note: This Privacy Policy is provided for informational purposes and should be reviewed by legal counsel to ensure compliance with applicable laws and regulations.